Session 1: Social Media Communication Skills
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Supplemental material: Major Communication Issues
Supplemental material: Effective Communication Process
Supplemental material: Communication Wisdom
Session 2: Social Media Community Building and Development
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Discussion 1: Sessions 1 and 2 Recap and Homeworks
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Homeworks
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Brainstorming Session: Community Building Strategy
Session 3: Social Media Crisis Management
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Brainstorming Session: How to Share Prise
Discussion 2: Session 3 Homeworks
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Featured Homeworks (PDF)